Conflict coaching is a one-on-one process where I help you develop skills and strategies to navigate conflict effectively. Mediation is a neutral, structured conversation between two or more parties to resolve a dispute with my facilitation. Mediation is a voluntary process where two or more parties come together, with the help of a trained mediator, to better understand and resolve their conflict. The mediator, a neutral third-party, guides the conversation using specific processes and communication skills. 

If workplace tensions, leadership misalignment, or unresolved disputes are affecting productivity, morale, or decision-making, it’s time to take action. For individuals, if conflict is causing stress or uncertainty, conflict coaching or mediation can provide clarity.

I commit to keep all conversations, whether coaching or mediation, private and confidential unless there is a legal or ethical obligation to disclose information (e.g., harm to self or others). That said, I cannot control what you or the other parties in a mediation do, so I cannot guarantee absolute confidentiality. Read my blog on this topic: Why I Don't Promise Confidentiality In Mediation.

Any agreement reached in mediation can be legally binding if the parties choose to formalize it into a contract or submit it to a court for approval. However, the process itself is voluntary, and parties are not required to reach an agreement. It is always important to consider hiring an attorney to review the terms of any agreement you come up with before signing it, especially if you are making commitments that affect your legal rights.

The benefits of mediation are that it is preventative, gives you flexibility and control, is informal, gives you space to tell your story, is future focused, preserves relationships, saves time and money, improves quality of live, and provides clarity. For more information, read My Top 10 Advantages of Mediation.