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Katie Kolon
Nov 203 min read
Practical Steps for Navigating Important Conversations & Resolving Conflict
This guide walks through practical steps to help you define, plan, and confidently carry out important discussions.
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Katie Kolon
Aug 133 min read
From Conflict to Resolution: Discovering Needs & Interests Through Mediation (Part 2)
This week, we continue examining the example workplace conflict to understand the parties’ needs and interests.
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Katie Kolon
Aug 82 min read
Unpacking Workplace Conflict: Understanding Positions and How Disagreements Evolve (Part 1)
A party’s position emerges through what they ask for and how they describe the conflict.
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